FAQS
What are the key highlights of GiPiS GPS compare to other GPS in the market?
GiPiS GPS navigator is a range of locally developed product, and of high quality with strong satellite signal capturing. It comes with maps powered by TM, which is the most comprehensive in terms of coverage for both Peninsular and East Malaysia.
At the moment we are also providing FREE monthly updates and toll-free customer service line available daily from 8am to 8pm.
By owning a GiPiS GPS navigator, you are assured of continuous map updates being provided because the maps are provided by TM.
What maps do you have? Do you provide overseas map?
Other than Malaysia maps, GiPiS now comes with Singapore map as well!
What does "Powered by TM" means?
GiPiS uses Navigation Capable Maps for Malaysia powered by Telekom Malaysia Berhad, which is the principal owner of these map data.
Is map update free? Are there any subscription fees to use GiPiS GPS?
On software version 5.5: Please tap on MANAGE menu and tap on VERSION INFORMATION. After that, tap on VERSION to view the map and software version.
On software version 3.10 and 4.0 & above: From main menu, tap on ABOUT US to view the map and software version.
How often is the map being released?
The latest maps are released on a monthly basis.
Can I download maps from sources other than GiPiS and use it with GiPiS GPS?
No. The map data must be compatible with the Application Software used by GiPiS.
- We will only provide support for our device that is installed with our own software and maps.
- We will not be responsible for any damage / effects on hardware (if any) when users download other software & maps that are not supported by us.
- TM has the most comprehensive maps for both Peninsular and East Malaysia covering all city center, towns and even villages.
What is the highest capacity SD card that GiPiS GPS can accept?
The highest SDMMC card capacity that we tested is 4GB for all models except model A800 which is 2GB.
Why is the navigation not performing according to my route option preference? For example, it still uses "Expressway" eventhough I had chosen "No Expressway".
The navigator works based on a set of instructions pre-programmed to choose the route. When "No Expressway" is selected, the navigator will try every possible way to minimize the usage of expressway to reach the destination. If the destination selected can only be reached by using expressway (the only connecting road), the navigator will still make use of expressway even though "No Expressway" is being selected.
What if I missed out the turn or route recommended by GiPiS?
The GiPiS comes with Intelligent Navigation Software that will instantaneously recalculate the nearest route to your destination once you missed a turn or decides to use an alternative route.
How many route options are provided in Lokatoo and what are the differences?
- For Navigation Software version 2.07, there are five types of route options available as follows:
EXPRESSWAY - The navigator will choose expressway as the main route followed by other classes of road to construct the best route to your desired destination.
COMMON ROAD - The navigator will use roads preferred by users (this will be stored by the navigator's based on route the users prefer to use everytime they navigate) to construct the best route to your desired destination.
MIN. DISTANCE - The navigator will consider all classes of roads and calculate the shortest distance by KM to construct the best route to your desired destination.
MIN TIME - The navigator will consider all classes of roads and calculate the shortest time needed to construct the best route to your desired destination.
NO EXPRESSWAY - The navigator will choose other classes of routes except expressway to construct the best route to your desired destination. - For Navigation Software version 3.10 and above, there are three types of route options available as follows:
RECOMMENDED ROUTE – The navigator will consider all classess of roads and calculate the shortest time needed to construct the best route to your desired destination.
MIN DISTANCE - The navigator will consider all classes of roads and calculate the shortest distance by kilometre to construct the best route to your desired destination.
NO HIGHWAY - The navigator will choose other classes of routes except highway to construct the best route to your desired destination. - For Navigation Software version 4.0, there are four types of route options available as follows:
RECOMMENDED ROUTE – The navigator will construct the route that uses shortest time and less turning to your desired destination.
NO HIGHWAY - The navigator will choose other classes of routes except highway to construct the best route to your desired destination.
SHORTEST DISTANCE - The navigator will consider all classes of roads and calculate the shortest distance by kilometre to construct the best route to your desired destination.
SHORTEST TIME - The navigator will consider all classes of roads and calculate the shortest time needed to construct the best route to your desired destination - For Navigation Software version 5.5, there are three types of route options available as follows:
RECOMMENDED – System will consider various factors such as road class, speed limit, distance and number of turning to construct the best route to destination.
LEAST TURN - System will generate route with minimal number of turning.
SHORTEST DISTANCE - System will generate a shortest distance route.