FAQS
Why do my system time change to 12.00am every time I reset the device?
The system time will be reset each time the device is reset. However, it's not necessary to set the system time, as the current time will be updated automatically after acquiring satellite signals.
Why does the navigator's battery drain out even though I have shut down the device by pressing the power button?
The device is not shut down completely. Instead, it enters sleep mode. To shut down the device,
A800 / A900
Turn off the switch at the back of the navigator
A1000 (Atlas III)
Press the power button for 2 seconds
A903 / A1000 (Atlas III) / B1000
Press the power button and select "Power Off" from the options displayed on the screen.
What are the differences between software version 4.0 and other older version (version 2.07 & 3.20)?
New user interface (UI)
- Junction picture
- Search by telephone number
- Search for POIs or roads in all States or current State
Why can't I upgrade my software to version 4.0?
The new software version 4.0 is supported only on newer device with higher speed processor (models with Atlas 4).
I am unable to charge my A800. There's no light on the charging indicator.
Ensure that the power switch at the back of A800 is on. Lokatoo A800 cannot be charged with power switch in off mode.
I am using navigation software version 2.07. The navigator is set to 3D mode. Why does the map shows "Rotate Map" even though I have switched it to "Rotate Car"?
The navigation software is programmed in such a way that "Rotate Car" will only work with 2D map. Likewise, 3D map will only work with "Rotate Map". Thus, even "Rotate Car" and 3D mode are selected, the navigator will still run with "Rotate Map". 2D map will however work with both "Rotate Car" and "Rotate Map".
While using the navigator, the screen shows that my car is hovering, not traveling on any road, why?
There are 2 possibilities:
- There are interferences of satellite signals ie. blockage by trees or buildings. The car will be slightly off the traveling road.
- The map does not have the travelling road in the database. Please call 1800 88 0308 to inform us in order for the "road" to be included in the future map updates.
Apart from Navigation, are there any additional functions available in GiPiS?
GiPiS A900, A1000 and B1000 series come with MP3 player, movie player (MPEG-4), photo viewer and e-book function that allows user to read text file.
Can I use the GiPiS to check traffic condition?
No. For the time being, GiPiS is purely a GPS navigator that provides navigation functions.
I bought a car which doesn't come with a GPS, where can I buy the GPS?
Please contact the dealer/branch where you purchase the car from or alternatively contact 1800 88 0308.